Supported Independent Living in Townsville

Prospect Hill has been delivering NDIS Supported Independent Living (SIL) in Townsville as part of our established North Queensland operation. We support participants across the Townsville metro area in quality homes with trained 24/7 support staff.

What SIL looks like in Townsville

SIL in Townsville means a shared supported home with a roster of trained staff matched to the residents' needs. The day-to-day work includes:

• 24/7 on-site support — staff present day and night
• Personal care — showering, dressing, medication, eating support
• Meals and household tasks — cooking, cleaning, laundry
• Community access — appointments, social activities, shopping
• Skill development — building independence over time

For the broader explainer on SIL — funding, eligibility, SIL vs SDA — see our main SIL service page.

Townsville

Our Townsville team supports participants across the Townsville region. Specific suburbs covered, our local team and the local facilities we partner with will be confirmed shortly. In the meantime, talk to us about your situation.

Getting started with SIL in Townsville

1. Talk to your LAC or planner about whether SIL is the right fit
2. Confirm your NDIS plan includes SIL funding
3. Contact our Townsville intake — we'll arrange a meeting, a tour, and a trial stay (via STA) if helpful
4. Sign the service agreement and prepare for the move — typically 2–6 weeks once funding and a home are confirmed

Get started

Talk to our intake team about Townsville. We'll walk you through what's available, what fits your funding, and what the next step looks like — no pressure either way.