Supported Independent Living in Townsville

Prospect Hill has been delivering NDIS Supported Independent Living (SIL) in Townsville as part of our established North Queensland operation. We support participants across the Townsville metro area in quality homes with trained 24/7 support staff.

What SIL looks like in Townsville

SIL in Townsville means a shared supported home with a roster of trained staff matched to the residents' needs. The day-to-day work includes:

• 24/7 on-site support — staff present day and night
• Personal care — showering, dressing, medication, eating support
• Meals and household tasks — cooking, cleaning, laundry
• Community access — appointments, social activities, shopping
• Skill development — building independence over time

For the broader explainer on SIL — funding, eligibility, SIL vs SDA — see our main SIL service page.

Townsville homes and suburbs

Our Townsville team supports participants across the Townsville metro area, including Currajong, Aitkenvale, Gulliver, Heatley, Vincent, Kirwan, Garbutt and Hermit Park. Our Bayswater House home in Currajong is close to the city centre, local shops and public transport. See all current SIL vacancies in Townsville, or read about NDIS services in Townsville. If your suburb isn't listed, call (02) 4988 7878 and we'll talk through the options.

How SIL funding works in Townsville

SIL is funded from the Core Supports budget in your NDIS plan. It pays for the support staff in your home — personal care, help with daily tasks, community access and overnight support — not for the house itself. Your provider prepares a roster of care showing the support hours shared across the home and any 1:1 time you need, and the NDIA uses it when deciding your SIL funding.

SIL, SDA and rent: who pays for what

• SIL — NDIS funding for the support workers in the home.
• SDA (Specialist Disability Accommodation) — separate NDIS funding for specially designed housing, only for participants who meet SDA eligibility. Many SIL homes are not SDA.
• Rent, food and bills — paid by the participant, usually from the Disability Support Pension.

Overnight support

Overnight support is either active (a worker is awake all night) or a sleepover (a worker sleeps on site and gets up when needed). Which one a home uses depends on the residents' support needs and is set out in the roster of care.

Getting started with SIL in Townsville

1. Talk to your LAC or planner about whether SIL is the right fit
2. Confirm your NDIS plan includes SIL funding
3. Contact our Townsville intake — we'll arrange a meeting, a tour, and a trial stay (via STA) if helpful
4. Sign the service agreement and prepare for the move — typically 2–6 weeks once funding and a home are confirmed

Get started

Talk to our intake team about Townsville. We'll walk you through what's available, what fits your funding, and what the next step looks like — no pressure either way.