LocationsNewcastleSupported Independent Living in Newcastle

Supported Independent Living in Newcastle

NDIS Supported Independent Living across Newcastle and the Hunter. 24/7 quality homes, registered NDIS provider - you lead, we support.

Prospect Hill provides NDIS Supported Independent Living (SIL) across Newcastle and the wider Hunter region, including Maitland, Cessnock, Medowie, Singleton, Port Stephens and Raymond Terrace. We support people with disability to live as independently as possible in quality homes, with the level of care that suits their goals.

SIL is help with daily tasks delivered in a shared home setting — things like personal care, cooking, medication, household tasks, and community access. Prospect Hill delivers 24/7 on-site support in our SIL homes for people who need full assistance to live as independently as possible.

Our Newcastle and Hunter operation includes a network of quality SIL homes across the region. Every home is purpose-suited, well-maintained, and staffed by trained support workers — many of whom have been with us for years.

Our SIL homes around Newcastle

Current homes with vacancies near Newcastle include Lancaster in Thornton, Newline Lodge in Raymond Terrace, Tallowood in Medowie and York House in Singleton. Availability changes, so see all current SIL vacancies or call (02) 4988 7878. You can also read about NDIS services in Newcastle and respite and STA in Newcastle.

How SIL funding works in Newcastle

SIL is funded from the Core Supports budget in your NDIS plan. It pays for the support staff in your home — personal care, help with daily tasks, community access and overnight support — not for the house itself. Your provider prepares a roster of care showing the support hours shared across the home and any 1:1 time you need, and the NDIA uses it when deciding your SIL funding.

SIL, SDA and rent: who pays for what

  • SIL — NDIS funding for the support workers in the home.
  • SDA (Specialist Disability Accommodation) — separate NDIS funding for specially designed housing, only for participants who meet SDA eligibility. Many SIL homes are not SDA.
  • Rent, food and bills — paid by the participant, usually from the Disability Support Pension.

Overnight support

Overnight support is either active (a worker is awake all night) or a sleepover (a worker sleeps on site and gets up when needed). Which one a home uses depends on the residents' support needs and is set out in the roster of care.

We accept NDIA-managed and plan-managed participants, and work closely with your LAC or planner, family, and existing supports to make the transition smooth.

If you're exploring SIL for yourself or someone you support — whether you have a plan in place, are about to enter a review, or are still figuring out your options — talk to our team. We'll walk you through what's available, what fits your funding, and what the next step looks like.

What's Included

24/7 on-site support tailored to your goals
Personal care: showering, dressing, hygiene
Medication management & health monitoring
Meal preparation and household assistance
Community access and transport support
Skill development to build confidence

Get Started

Interested in this service? Contact us to discuss your needs and explore your options.

Enquire About SIL in NewcastleCall (02) 4988 7878

Why Prospect Hill in Newcastle

We've been serving the Hunter for years. Our local team knows the region, the LACs, planners, support coordinators and community organisations — which means smoother onboarding for you and faster answers when something needs sorting.

Quality homes, not warehouses. Our Newcastle and Hunter SIL homes are purpose-suited, with modern bathrooms, accessible layouts where needed, and locations close to public transport, shops, and medical services.

Real 24/7 means real 24/7. When we say 24/7 on-site support, we mean it — overnight, weekends, public holidays. Our supervisors and managers are reachable around the clock, not on a queue.

Registered and audited. We're a registered provider with a clean audit record. Your funding is handled correctly, your care is documented, and your rights as a participant are protected.

Suburbs we serve around Newcastle

NewcastleMaitlandCessnockMedowieSingletonPort StephensRaymond Terrace

Frequently Asked Questions

How quickly can SIL start in Newcastle?
Once your NDIS plan includes SIL funding and you've chosen a home, transition typically takes 2-6 weeks. We can move faster when there's an urgent need - speak to our team if timing is critical.
Which suburbs around Newcastle do you support?
We support participants across Newcastle, Maitland, Cessnock, Medowie, Singleton, Port Stephens, Raymond Terrace and nearby suburbs. If your suburb isn't listed, get in touch - we may still be able to help.
What does 24/7 support actually look like?
There's a trained support worker on-site at all times, day and night. A supervisor is on call after hours, and a manager is reachable for any decision that can't wait. No voicemail, no queues.
What is the difference between SIL and SDA?
SIL funds the support workers who help you day to day. SDA funds specially designed housing and is only for participants who meet SDA eligibility. You can receive SIL in a home that is not SDA.
Who pays the rent in a SIL home?
The participant pays rent, food and household bills, usually from the Disability Support Pension. The NDIS pays for the support, not the housing.
Can I meet my housemates before moving in?
Yes. We match housemates by support needs, routines, interests and personality, and you can visit the home and meet the people living there before you decide. A short STA stay can also be used as a trial.
Get Started

Ready to Get Started?

Whether you're a participant, family member, or referrer, we're here to help.