Why Choose Prospect Hill?

24 Hour Helpdesk

We have an extensive person-to-person support system for you, your family and your support staff. This is a great safety net for you, knowing you are never alone with a highly experienced team on call 24 hours a day, 7 days a week. Expert advice and supervision to your support staff to enable them to give you their best.

Experience & Knowledge

Knowing well the people we support, and knowing their support needs are simple enough ideas. But they are very difficult to achieve without great experience and knowledge. Founders, Dr’s Richard Brown & Erin O’Neill lived the support experience for 7 years, providing respite services in their own home. Add this to Prospect Hill’s long experience with the NDIS and you have the foundation of a great knowledge base and skills to do the best job for our participants

Staff you can count on

Dedication, empathy, honesty. Support staff who know that you rely on them to give you the best opportunities in living your life every hour, every day. Our staff in your home are trained, reminded constantly and never allowed to forget that their role is to support you, not to decide what you will or won’t do with your goals in life.