Prospect Hill Helpdesk - We’ve got you covered!

Prospect Hill’s Helpdesk is unique. Years of development and a wealth of real, lived experiences gives Prospect Hill participants and staff access to effective, real-time, 24/7 support. Decisions made with supervisors and managers 24/7. No waiting for a “manager” to get in touch. No “please leave a message” when advice and decisions are urgently needed right now!

So, what is the “real-world” result of this fabulous support asset?

*99.97% accuracy rate for medication delivery

*99.0% accuracy for appointments attended by participants

* Literally millions of data points accessible for data-driven decision-making, eliminating guesswork