Our Privacy Policy
YOUR PRIVACY
Prospect Hill are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.
How we deal with personal information We collect personal information to allow us to provide key services and keep people informed. In most circumstances we collect this information directly from the person to whom it relates. Sometimes we collect information from public or third-party sources. The information Prospect Hill collects is only used, held and disclosed for limited purposes and in compliance with the law, the APPs, and the terms of our Privacy Policy.
COOKIES
A cookie is a small file placed in your web browser that collects information about your web browsing behavior. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Ads and Facebook Adverts. These ads may appear on these websites, apps, or other websites you visit.
USING & DISCLOSING PERSONAL INFORMATION
Prospect Hill intends to only use an individual's personal or health information:
in the case of a clients or service users, in the provision of services; or
in the case of a employees or contractors, for administrative or workplace health and safety purposes.
We recognise the importance of individuals providing their personal or health information. We will not use or disclose any information about individuals for other purposes without consent, except in exceptional cases, such as if disclosure is required by law or is necessary to protect the rights or property of Prospect Hill or any other individual, or to lessen a serious threat to a person's health or safety.
Prospect Hill may contact individuals on the phone numbers or at the postal address provided to us for the purposes listed above.
CONTACTING US ABOUT PRIVACY ISSUES
For further details, to access the personal information we hold about you, or to make a breach of privacy complaint, please refer to the Privacy Policy or contact us on (02) 4988 7878