Supported Independent Living.
You Lead. We Support.
Prospect Hill is a registered NDIS provider supporting people in their homes across New South Wales and Queensland.
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Our Latest Videos
Watch our latest videos to see life at Prospect Hill and hear from our participants and staff.
SDA - Conflict of Interest
Goldilocks and the SIL providers

Our latest recruits talk about Prospect Hill
Interviewing our Participant Liaison Officers and Compliance Manager on their first week at Prospect Hill. #ndis #health #healthcare #disabilitysupport #disability
Prospect Hill Helpdesk — We've got you covered!
Prospect Hill's Helpdesk is unique. Years of development and a wealth of real, lived experiences gives Prospect Hill participants and staff access to effective, real-time, 24/7 support.
Decisions made with supervisors and managers 24/7.
No waiting for a “manager” to get in touch.
No “please leave a message” when advice and decisions are urgently needed right now!
So, what is the “real-world” result of this fabulous support?
Our Story
Prospect Hill started in 2010 as a small respite service on the farm of Drs Richard Brown and Erin O'Neill.
Richard and Erin lived the support experience in their own home for 7 years providing respite services until they commenced Supported Independent Living (SIL) services in 2017.
Since then, Prospect Hill has grown to be a provider of Supported Independent Living (SIL), Community Participation, and Respite services in New South Wales and Queensland.
Erin's and Richard's deeply-held belief in a fair go for all and the provision of the best in services and facilities is Prospect Hill's guiding principle, ensuring Participants are in the Best Place - physically, psychologically and socially.

Prospect Hill — the quiet crew behind your big life.

Richard Brown
CEO
It ain't Rocket Science: You lead. We support.
Our Services
Comprehensive NDIS support services tailored to your individual needs and goals.
NDIS Assistance with Daily Life — Household Tasks
Practical help with cooking, cleaning, laundry, shopping and home maintenance — delivered as 24/7 support or as part of SIL. Skill-building or task-doing — your call.
Learn MoreNDIS Personal Care
Hands-on support with showering, dressing, toileting, medication, mealtime management and personal hygiene — delivered with dignity, on your terms. Via SIL, 24/7 support, or STA.
Learn More
Supported Independent Living
Personalised 24/7 or 24/7 support to help you live independently in quality homes. We assist with personal care, household tasks, cooking, medication, and skill development.
Learn MoreWhy Choose Prospect Hill
Tailored Support
Every participant has unique goals. We build services around your plan, your life, and your future.
Local and Trusted
We are based across New South Wales and Queensland, supporting communities in Newcastle, Port Stephens, Townsville, and Ipswich.
NDIS Registered
We are a registered NDIS provider, operating in full compliance with the NDIS Quality and Safeguards Commission.
Safety First
Every service is delivered in line with the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2017.
Compassionate Experts
Our staff are highly skilled, professional, and above all caring. We treat every participant with respect and dignity.

What Participants & Families Say
Direct feedback from our NDIS audit — from participants and families.
Prospect Hill
Meet Our Team
Dedicated professionals committed to delivering quality support every day.
Join Our Growing Team
Be part of a dedicated team making a real difference in the lives of NDIS participants across Queensland and New South Wales.
View Open PositionsFrequently Asked Questions
SIL is an NDIS-funded support service that helps people with disabilities live as independently as possible. It provides personal support such as help with daily tasks, personal care, cooking, cleaning, medication management and community access. SIL is typically delivered in shared living arrangements or in a participant's own home, with 24/7 or 24/7 support depending on individual needs.
Ready to Learn More?
Whether you're a participant, family member, or referrer, we're here to help. Get in touch with our team today.












